Updating...
Skip to main content
(opens in a new tab)
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
NEO Client Portal
Sign In
Search
Home
Maintenance Requests
Media Requests
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Device Management
OS Configuration & Settings
OS Configuration & Settings
OS-level configurations that apply broadly — network settings, power/sleep policies, accessibility settings, and system preferences managed by IT.
Search this category
Search
Blank
Popular Articles
How Do I Access My NEO Mobile ID (Touchnet 360U)?
TouchNet Mobile 360U – Unregistering Your Old Device When Getting a New Phone
Installing Microsoft Office 365 on Windows 11
PDF Accessibility Guide — Adobe Acrobat Pro
Activating Your AT&T Mitel 6915 Desk Phone
Recent Articles
Slow Internet or Network Performance — Diagnosing and Improving Slow Connections
How to Find Your IP and MAC Address (Windows, macOS, and Mobile)
How to Connect to the NEO VPN — Off-Campus Remote Access (Windows & macOS)
RAM & Memory Issues — Diagnosing Memory-Related Performance Problems
Battery & Power Issues — Laptop Battery Health and Charging Problems
Popular Tags
macos
(10)
neo
(10)
windows11
(10)
accountmanagement
(8)
serviceaccount
(8)
o-key
(7)
goldkey
(6)
Hardware
(6)
accountowner
(5)
network
(5)